Frequently Asked Questions
Your Financial Questions Answered
What is Twizatino Solutions Limited (TSL)?
Twizatino Solutions Limited (TSL) is a registered profit-making financial institution under the laws of Zambia, specializing in providing accessible financial solutions to women, youth, and small to medium-sized entrepreneurs. Founded by Mable Musongole and team, we operate with a mission to promote economic empowerment through convenient and budget-friendly financial services.
Where is TSL located and when do you start operations?
Our head office is located at Shop No. 2 Sarutal Building, Alick Nkhata Road, Kalingalinga, Lusaka. We are scheduled to begin operations in December 2025, starting in Lusaka with plans for nationwide and eventually global expansion.
What makes TSL different from other lenders?
TSL operates with a unique commitment to serving underserved markets with specific focus on women (60%), youth (40%), and SMEs (60%). Our core values of Integrity, Love and Service, and Customer-focused approach ensure we build genuine partnerships with our clients. We combine easy access to loans with structured customer support and a passion for creating financial opportunities.
What types of loans does TSL offer?
TSL offers specialized loan products designed to meet the unique needs of our target markets:
Who can apply for TSL loans?
Our services are specifically tailored for our target markets with special emphasis on empowerment:
What are the key features of TSL loans?
TSL loans are designed with our customers' convenience and empowerment in mind:
How can I apply for a loan with TSL?
Starting December 2025, you can apply through our multi-channel approach:
What documents do I need to apply?
Documentation varies by loan type but typically includes:
How long does the loan approval process take?
We pride ourselves on efficient processing while maintaining thorough due diligence. Approval times vary by loan type:
What is TSL's expansion plan?
TSL has an ambitious but structured growth strategy:
How will TSL maintain its customer support during expansion?
We're building a scalable support system that maintains our core values:
Is TSL properly licensed and registered?
Yes, TSL is fully compliant with all Zambian regulatory requirements as a registered money-lending business under the laws of Zambia. We maintain all necessary registrations and licenses required to operate as a financial institution in Zambia.
